Shipping Policy 📦

REFUND POLICY: There are no refunds/ exchanges.

SHIPPING: We ship out packages within 1-4 business days. There may be a slight delay due to shipping companies receiving a high volume of orders around the holidays.

If you don't want the package to be delivered with Poșta Română , you can request on my instagram shipping with whatever method you want as long as you pay the charges for the shipping.

INCORRECT ADDRESS: Please make sure you provide us with the correct address; we ship out everyone's products fairly fast. If you accidentally put the wrong address , email [email protected] as soon as possible.

PACKAGE SAYS DELIVERED BUT DIDN'T RECEIVE ANYTHING: Sometimes shipping comapanies make mistakes and scans packages as "delivered" without it reaching its destination. You should receive your package within a few days after this. If not check your local post office sometimes packages are dropped of there.

BROKEN PRODUCTS: I always make to sure package everything well so it doesn't break but sometimes shipping companies can be rough with some packages and that might result in one of your items breaking. If this happens please send me a picture of your product out of the box at [email protected] or instagram purrricosmetics

The products will be sent exclusively with a shipping company , there's no physical store . 

Since this is a cosmetic product , we can not receive it back for a refund , the products presented on social media will resemble the reality .